# The Night Reception

> After-hours and overflow website reception for small service businesses. Answered. Booked. Briefed. A product of Lang IT Services Inc., Calgary, Canada.

Website chat answers from owner-approved business information. Contact-form and configured email intake capture enquiries and prepare draft replies for a person to review and send. Owner notifications, a Client Portal and optional morning digests help the team follow up. Configured booking links let customers choose a time through the booking service; the desk does not confirm appointments.

Phone answering, SMS, confirmed appointments, guaranteed callbacks and immediate human takeover are unavailable. Setup is assisted, not automatic account creation or subscription activation. No sales call is required to request setup. Do not infer customer traction or remaining pilot places.

The Website Front Desk pilot is $199 CAD total for the first 90 days from go-live for the first three customers, including assisted setup. Continued service is $249 CAD/month only by choice, with no automatic renewal after the pilot and 30 days' notice to cancel continued monthly service. Prices exclude applicable taxes; custom development is quoted separately. See the current offer and full terms below.

## Public information
- [Customer assistant entry](https://thenightreception.com/agents): Public offer, capabilities, contact and discovery instructions.
- [Current offer](https://thenightreception.com/#pricing): Pricing and included service.
- [Request setup](https://thenightreception.com/#setup): Assisted setup request; no payment or automatic activation.
- [Terms](https://thenightreception.com/terms): Pilot and continued-service terms.
- [Privacy](https://thenightreception.com/privacy): Conversations and contact details are stored for owner review. Do not submit sensitive health information, passwords or payment-card details.

## TNR's own public front desk
- [Canonical public integration guide](/agent-guide): Redirects to the public guide on the corresponding app host; A2A conversation instructions, limits and supplied-card discovery.
- [TNR tenant agent card](/.well-known/agent-card.json): Redirects to the night-reception tenant's standard card. Fetch current capabilities and use the advertised endpoint. This is The Night Reception's own desk.

Resolve these root-relative discovery links against the host serving this document. The public marketing domain redirects to app.thenightreception.com; Vercel preview hosts redirect to the preview app. The tenant card path on either app host is /t/night-reception/a2a/.well-known/agent-card.json. There is no universal app-root card.

Public Agent chat needs no login and grants no staff permissions. Current protocol: A2A v1.0.0, wire version 1.0, JSONRPC, text messages. Follow up using the returned contextId; treat it as private. With customer consent, leave a request with their name and reachable email or phone. Requests use the same capture and normal owner-notification flow as human chat. A saved request or successful notification does not guarantee contact. The reply uses a configured response window when present and states when none is configured. Booking means sharing a configured link, not confirming a slot. Streaming, attachments, URL fetching, push callbacks and asynchronous tasks are unavailable.

Availability requires an active tenant and Agent Q&A enabled. A generated TNR website and published facts are not required. No facts URL is asserted here: use the supplied-card path and check the current card for any published facts link.

## Contact and support
- New-business enquiries: contact@thenightreception.com.
- Existing-customer support: support@thenightreception.com.
- [Support chat](https://app.thenightreception.com/t/tnr-support/chat)
- [Support form](https://app.thenightreception.com/t/tnr-support/contact)
- [Client Portal](https://portal.thenightreception.com): Owner sign-in.